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Caring for a loved one can feel overwhelming, but many options are available.
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Where Do I Start?
New Century Homecare Services understands that caring for a loved one can be overwhelming. We will help you navigate through the difficult process of making the right decisions and asking the right questions. Below are the types of in-home services we can provide for your loved one.
I'm not exactly sure what we need for private home care services. How do I find out?
We will conduct a "mini-assessment" on the phone when you call and make an appointment to visit the client's home to assess his or her needs. Our focus is on services that will keep the client safe and as independent as possible in his/her home. In addition to determining whether a home health aide, homemaker services, or companionship is needed, we might also make suggestions for some home modifications to ensure the client's safety. We are also happy to arrange an initial meeting between the patient and the home health aide. However, we are also very respectful of what the client wants and is willing to accept.
How quickly do you do the assessment, and what does it involve?
While the assessment is different for everyone and unique to their specific situation, we try to determine what the client's needs and expectations are. We accomodate requests for a visit at a mutually convenient time for the caregiver/patient and our staff. New Century Homecare Services' assessment includes a conversation that might cover these questions:
- What is a "normal" day for you/your loved one?
- What activities do you or your loved one do?
- What can't you or your loved one do anymore that impacts the quality of life?
- What expectations do you/your loved one have of us?
- What is a "perfect day" for you or your loved one?
- How can we improve your/your loved one's quality of life?
How fast can services start?
New Century Homecare Services can often get services in place on the day of the request or within 24 hours, when necessary. Your call will be answered by a compassionate and dedicated professional who will take the time to listen to your situation and advise you on service options to best achieve a plan that is cost effective and comprehensive.
For more information, call our Customer Center at 508-653-8512 to speak with one of our knowledgeable in-home care experts.
NEW CENTURY HOMECARE SERVICES FOLLOWS THE STANDARDS OF PRACTICE OF THE MASSACHUSETTS COUNCIL FOR HOME CARE AIDE SERVICES, INC.
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